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Students FAQ

Student renting

Finding a Property

Signing up

RESERVING A PROPERTY

Once you have chosen your property, you will be asked to pay a HOLDING DEPOSIT.

This will be the equivalent of ONE WEEK’S RENT for the whole property and this amount must be paid in full to take the property off the market.

Once you have paid the HOLDING DEPOSIT, you will have 15 CALENDAR DAYS to complete our application process and sign your Assured Shorthold Tenancy Agreement (AST).

Please be aware: If you fail to complete the required paperwork within 15 CALENDAR DAYS, your application will be rejected, the property will be put back on the market and the full amount of your HOLDING DEPOSIT will be withheld.

You will be provided with full details of the process, the proposed tenancy and our terms and conditions before you pay the HOLDING DEPOSIT.

Some template documents are available to download at the bottom of the page.

Please think carefully before you agree to pay or sign anything. You will be entering into a legally binding contract, so it’s important to be sure that you can meet your obligations. Take the time to consider if you are happy with the payments due, the tenancy start and end dates and your chosen housemates.

Please also consider the property you have chosen and whether it is suitable for your needs. Unless the landlord has made a specific commitment to change something (or something breaks down), the property you move into will be the same one you have seen, so make sure you are happy with the furniture, furnishings and appliances, because they won’t be changed after you move in.

Once you have signed the Assured Shorthold Tenancy Agreement (AST), the HOLDING DEPOSIT you paid will be applied to the FIRST MONTH’S RENT.

The remaining balance for the FIRST MONTH’S RENT must be paid as soon as the Assured Shorthold Tenancy Agreement (AST) has been signed.

Please note: Our student properties are normally advertised using the weekly rent per person, because we understand that this is usually how students set their budget.

Unless a different payment arrangement is made with a landlord, your rent will be payable monthly in advance on the same day each month.

To calculate your monthly rent, you must multiply the weekly rent by 52 (weeks in the year) and divide it by 12 (months). This will give you the total payable per calendar month.

Once the AST has been signed, we will provide you with a copy. This will usually be sent via email, unless you specifically request a paper copy.

Most of our communication with you from the point of application, right up to the end of your tenancy, will be via email, so it’s vital that you provide us with an email address that you check regularly and that you inform us immediately if your email address changes.

If you miss out on important information about your tenancy because you don’t provide us with the correct contact details, this is your fault.

JOINT AND SEVERAL LIABILITY

If you are signing up for a property as a group, you will be signing a JOINT AND SEVERAL LIABILITY tenancy.

This means you are all renting one property together and you will all be jointly responsible for the property and the rent for the entirety of the tenancy.

GUARANTORS

Student tenants will normally be asked to provide Guarantors for their tenancy. This is because students generally do not have the credit and employment history required by professional tenants to pass referencing checks.

A Guarantor is usually a parent or guardian, however another relative or even a family friend may be suitable, provided they meet the criteria and they’re willing to act for you.

Your Guarantor must be:

  • Over the age of 18
  • A UK or EU Passport holder (indefinite leave to remain or settled status may also be acceptable)
  • A permanent UK resident
  • In full time employment, or otherwise of sufficient financial means to support the tenant (e.g. collecting a full pension)

Your Guarantor will be required to sign a document guaranteeing you for the duration of your tenancy at the property, including any extension or renewal.

However, in a JOINT AND SEVERALLY LIABLE tenancy, you will all be liable for the full monthly rent for the property.

This means that your Guarantor (and everyone else’s) will need to guarantee the full monthly rent for the property, not just your ‘share’.

If you are expecting a parent or other relative to act as a Guarantor for your tenancy, please make sure you speak to them before you agree to anything.

We understand that the idea of acting as a Guarantor in a Joint tenancy can be a concern for a lot of people, so it’s important that you talk to your nominated Guarantor about the property you’re hoping to live in, the rent you’ll be paying and most importantly, who you will be living with.

The main worry most parents have when asked to be a Guarantor is how the other tenants and their Guarantors will behave.

We’re always happy to talk to potential Guarantors about the legal side of the process and answer any questions they might have, but it’s up to you to tell your parents about the friends you have chosen to live with.

Guarantor’s Acceptance Agreements will be sent to each tenant’s nominated Guarantor once the AST has been signed. It is your responsibility to ensure your Guarantor has received the form and that they complete and return it by the given deadline.

If they don’t, we will assume you do not have a valid Guarantor and you will be sent an invoice for the full rent for the term, which will be payable before your tenancy start date.

If you are an international student, or you do not have a Guarantor who is willing to act for you, you will also be required to pay your share of the rent for the tenancy in full in advance and you will be provided with an invoice for this amount once the AST has been signed.

If this is a problem, there are some insurance-style Guarantor schemes that can provide an alternative to a traditional Guarantor. If this is something you are interested in, please ask for further details at the point of application and we will confirm if the landlord of your chosen property will accept such an alternative.

Deposit

Right to Rent Checks

Utility Bills

Collecting Keys and Moving In

Parking

Inventory and Check-In

Reporting Maintenance

Useful guides